Setting up a voice conference using dial-in numbers

For the typical business owner who often has to go to board meetings and conferences, traveling can be a hassle. Scheduling weekly meetings with team members working in back offices at various locations also poses a challenge. It’s more practical therefore to set up these meetings online to save time and money. Voice conferencing would […]

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Using voice conferencing for team collaboration

When it is time to collaborate with your team, you don’t need to have everyone in the office. Through voice conferencing, you get to have everyone on the same line when it is time to plan or design. However you need to make sure that you have done a pretty exhaustive search for voice collaboration […]

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The Advantages of Voice Conferencing

There are many advantages of voice conferencing to a business. It is a great way to connect with other businesses, suppliers, clients, and many more. Your employees can use it to reach out to customers and help show prospective clients where they need to be directed. It allows you to contact multiple parties at a […]

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VOIP as an enterprise solution for business efficiency

Phone service as data has been the goal of IT departments worldwide ever since the first sound file was digitized and stored in a retrievable and sortable format. The advent of Voice over Internet Protocol or VoIP services has now brought together the phone network and the data network into a single, universally routable data […]

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How to Make it Easier for Customers to Order

Many businesses fail to realise that the reason they don’t make more sales is because they don’t make it easy for customers to buy. Whatever kind of business you’re in and whatever medium you use to sell, you need to make it as painless as possible for your customers to buy from you. If you […]

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Key Resources for Improving Customer Service

Customer service has always been a priority in countries like the USA, where the quality of service often determines the size of the tip an employee receives. In Australia, however, customer service has not been regarded in the same light until recent years, when businesses have begun to realise just how important it really is. […]

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Keeping Clients up to Date on a Project

Keeping a client in the loop on any project you undertake for them is vital if things are to run smoothly and you are to avoid any problems further down the track. How to keep the client updated Before you begin the project, you should sit down with your client and ascertain the extent to […]

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How to Improve the Speed of Your Customer Ordering Process

Shortening the time it takes between a customer placing an order and you receiving payment for that order is the key to increasing your profitability. And, depending on the type of business you are running, there are several ways you can speed up the ordering process. Internet orders If you take orders on your website, […]

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Conducting Business with Overseas Suppliers

Cheap labour in China and Southeast Asia has lead to a huge increase in overseas manufacturing, but while production costs are lower in these countries, communicating with overseas suppliers can sometimes be difficult. Email Many businesses that have their products manufactured overseas rely on email to stay in touch with their foreign suppliers. Email is […]

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3 Ways Meetings Can Become More Efficient

Communication and collaboration are important parts of most businesses. They allow the flow of ideas to flourish and encourage better productivity on projects. Meetings are the best way to foster this kind of communication, but if your business is like a lot of others, meetings can often tend to drag on, cancelling out some of […]

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