Considering SIP Trunks

A research report on Session Initiation Protocol (SIP) trunking recently shed some light on the important cost-saving role of SIP trunking in a business. The study stated that the implementation of SIP trunking usually follows the installation of IP-PBX (Private Branch Exchange) and IP (Internet Protocol) phones, and the installation of interconnected voice communication systems […]

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Understanding and Using VoIP Phone Systems

Voice over Internet Protocol (VoIP) systems are digital phone systems that send voice data over a regular phone line or an Internet connection. Most VoIP services allow users to call any landline or mobile line around the world. Understanding VoIP VoIP works by capturing the voice signal in a phone and converting it into a […]

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Following Up Potential Phone Leads

Potential leads that emerge from inbound calls or cold calling should be followed up quickly while they are still ‘hot’. If your phone system has CRM capabilities, ensure that all leads are logged in your database and followed up in a timely manner. If the person can’t be contacted, leave a voice mail message, letting […]

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Apps for Securing Your Mobile Phone

Today’s smart phones can contain as much sensitive and private information as any computer, so it’s important to make sure that your phone is secure at all times. While most smart phones contain basic security features such as the ability to set a PIN number to lock them, the following are some great apps you […]

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Business Phone System Checklist

Businesses have unique telecommunication needs that differ significantly from those of private residences. Business phone systems that reflect reliability and provide tools for enhanced collaboration and customer communication can boost productivity while allowing organisations to keep costs under control. Whether your organisation is small, medium-sized, or a large business with hundreds of employees, this checklist […]

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