How to Sell More With Voice Broadcasting

Voice broadcasting is one of the most exciting tools for lead generation. Cost effective and fast, the latest voice broadcasting systems can be integrated into business phone systems for convenience and accessibility. The advantages of using voice broadcasting to boost sales include its direct delivery mode, consistency of messages, scope for personalisation, and virtually unlimited […]

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Five Tech Tips for Optimising Your Business Communications

A good business communications system is central to great customer service, organisational coordination, and staff productivity. Most businesses would not be able to function without well-design IT systems or business phone systems that are suitable for their requirements. These five practical tech tips can be applied to enhance your existing business communication system. 1. Setting […]

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Is Your Business Doing Enough on Lead Generation?

An effective lead generation strategy is essential for sustaining business growth over the medium and longer term. While online lead generation has garnered a significant amount of attention in the past few years, many businesses utilise a range of different lead generation channels. If your business is experiencing spare capacity, you probably could benefit from […]

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When to Upgrade Your Business Phone System

Telephone systems, like any technological equipment, invariably lose their utility over time. This can happen suddenly or gradually over a period of months or years. Your business phone systems may be superseded by new, faster technology or simply exhaust their functionality. However, in many cases, it’s not always clear whether or not you should upgrade. […]

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6 Ways to Make Smart-phones Work for Your Business

It’s been said that businesses are at an inflection point. The growing popularity of smart-phones coupled with ultra high speed mobile broadband has already changed how businesses interact with customers and other businesses. While one obvious benefit is virtually unlimited flexibility when setting up business phone systems for mobile workforces, the rise of smart-phones also […]

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Top 10 Expert Telemarketing Tips

Telemarketing can be one of the most effective ways to generate new leads or appointments. Using suitable telephone systems, providing training, and encouraging staff to use proven telemarketing techniques can all support an effective telemarketing team. If you’re looking for a way to boost your current strategy, consider using these ten tips to get started. […]

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7 Telephony Features for High-Performance Call Centres

Call centres with high call volumes and large client bases can benefit from the latest telephony tools. These tools may not only assist with better call volumes and staff productivity, they can also boost compliance and minimise call costs. These are seven features to consider for high-performance call centres. 1. VoIP Solutions VoIP can be […]

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4 Novel Strategies for Boosting Lead Generation

Lead generation is a vital element in growing sales and expanding any business. Sourcing and attracting the widest possible pool of potential leads allows you to then capture and convert leads into buying customers. With a multifaceted lead generation strategy, businesses can grow and thrive in even the most challenging environment. These are four novel […]

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5 Advantages of Mobile VoIP Phone Systems

Since their first appearance in the mid-1990s, VoIP telephone systems have significantly changed business communications. With the widespread availability of wireless and 3G and most recently 4G networks, VoIP is now frequently used on mobile phones to support mobile workforces and allow businesses to effectively control call cases. Here, we look at some of the […]

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What 4G Means for Your Business

4G was introduced to Australia in late September 2011. Access was made available to the central business districts in Australian capital cities and selected regional areas. In this article, we look at the implications – and the opportunities – of 4G for Australian businesses. What is 4G? The formal definition of 4G by the International […]

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